Join our Verdin™ team!

Verdin seeks individuals who possess the desire, passion, and experience to join our organization in producing, selling, or supporting the world’s finest bells and clocks. We offer unique opportunities in manufacturing, service and support, sales and marketing, finance, and other administrative functions.

Company Overview

The Verdin Company is the country’s largest and oldest supplier of cast bronze bells, decorative outdoor clocks, and electronnic chime systems. For more than 175 years, The Verdin Company has provided bells, clocks, and custom bell towers to more than 50,000 customers — adorning churches, college campuses, urban streetscapes, and other venues around the world. Today, the company is owned and managed by the sixth generation of Verdins who continue the company’s proud tradition of superior craftsmanship, innovative products, and dedicated customer service.

The Verdin Company is an Equal Opportunity Employer.

Job Description Note

No job description for a position can possibly include all duties which may be requested by the company. The objective of all positions is to effectively provide the service personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the open positions.

If you are interested in becoming part of The Verdin Company™, please email your resume and cover letter to info@verdin.com, or mail it to us at The Verdin Company, Attn: Human Resources, 444 Reading Road, Cincinnati, Ohio, 45202.

We love what we do

Job Openings

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Position: Field Service Technician

Location: Southwest Ohio and nearby Midwest

General Job Description

We have immediate openings for Field Service Technicians to install, service, and maintain our entire portfolio of custom amenity products. Our business is growing, and so is our national network of field service technicians who maintain and service our unique products. After receiving comprehensive training at our facility in Cincinnati, you will start by providing installation and trouble shooting services for customers in SW Ohio and other nearby areas in the Midwest.

High level performers will have the opportunity to take on a dedicated territory with an established customer base that consistently generates an annual income of $100,000+. Verdin has over 50,000 customers across the country. A typical service territory has several hundred customers with annual maintenance contracts that provide a reliable source of income for the field service technician. With a unique opportunity to work independently and make a great living, it is not surprising that the average tenure of a service technician for The Verdin Company is over 16 years.

Specific Job Requirements

  • Frequent travel required up to 65% travel at peak periods. Candidates should have a flexible schedule and clean driving record.
  • Work comfortably on ladders (up to 40ft extension ladder), in bell/clock towers, and in boomlifts
  • Possess basic mechanical and electronic trouble shooting skills; we will train you on the detailed workings of our products, but you should have a knack and a desire for fixing equipment issues.
  • Ability to troubleshoot mechanical equipment utilizing technical manuals, publications, and engineering support.
  • The Field Service Technician is Verdin’s “face” to the customer and must be able to communicate in an effective, courteous, and professional manner

Job Qualifications

  • A self-starter with minimal supervision requirement; able to work independently and think creatively to solve problems.
  • Basic proficiency with standard computer applications such as Microsoft Outlook, Excel, and Internet browsers.
  • Military experience is welcome.
  • Minimal Basic Mechanical knowledge
  • Experience as sound technician, electrician, or fabricator is a plus.

Physical Requirements of Position

  • Must lift up to 50 lbs.
  • Ability to climb ladders and steps in bell & clock towers.
  • Able to work in a variety of conditions in an open air environment.
  • Ability to work in conditions requiring masks

Education:

  • High school diploma or equivalent.

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Position: Installation Coordinator

Location: Cincinnati, OH

General Job Description

We have an immediate opening for an Installation Coordinator who will help manage the installation of our products, working together with our customers and manufacturing & service teams to ensure that installations are performed in a timely and professional manner. Each installation of our unique products requires careful planning and scheduling. The Installation Coordinator will be responsible for: (i) confirming installation dates and requirements with customers; (ii) coordinating installation dates with Verdin’s field service team; (iii) arranging for any necessary equipment at the job site such as cranes, hoists, and man-lifts; and (iv) coordinating with other on-site contractors, including electricians, masons, and roofers.

Specific Job Functions

  • Work with production team to determine the installation requirements for each project.
  • Notify the field service team of upcoming installations and provide detailed description of installation requirements.
  • Communicate with customers to schedule installations and provide updates on manufacturing progress.
  • Coordinate installation schedules with field service technicians; provide technicians with key project details, including customer contact information, product drawings, and job site conditions.
  • Work with shipping, service, and manufacturing teams to make sure that all products and other necessary equipment are delivered to the job site in advance of the installation date.
  • Negotiate the rental of cranes, man-lifts, and other hoisting equipment as required.
  • Coordinate with other on-site trades such as electricians, masons, roofers, and carpenters.
  • Develop a keen understanding of Verdin’s products so as to understand the requirements for a successful installation.

Job Qualifications

  • (3)+ years experience working in custom fabrication or construction; direct experience in project management in the construction industry is a plus.
  • Highly organized with careful attention to detail.
  • Experience in reading and interpreting schematic drawings and electrical risers.
  • Experience using CRM and MRP database systems; applicants should have the ability and willingness to learn new software systems.
  • A pro-active, self-starter who can communicate clearly and confidently with customers, colleagues, and other partners to make sure that installations are completed in a timely and professional manner.
  • Proficiency in Microsoft Office programs, especially Excel, Word, Project, and Outlook.

Benefits

  • Generous medical, dental, and vision coverage
  • Company-paid life and disability insurance
  • Immediate accrual of paid-time-off
  • 401(k) program with match
  • Immediate eligibility for Company bonus program

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Position: Return Product Manager

Location: Cincinnati, OH

General Job Description

We have an immediate opening for a Return Product Manager to process and track product returns and repairs. The Return Product Manager is responsible for overseeing the entire return process, from authorizing and tracking product returns to quoting repairs to invoicing for completed repairs. Excellent organizational skills are a must. You should be process oriented and have a keen eye for details.

Specific Job Functions

  • Issue return authorization numbers for product returns and coordinate return shipments from customers and field service technicians.
  • Receive and itemize returned products; update ERP database and prepare documentation for tracking and quoting repair costs.
  • Prepare and issue quotes for non-warranted product repair; contact customers to review quotes and obtain approval for repairs.
  • Coordinate and schedule product repairs with the manufacturing teams and prepare weekly report tracking repair status of returned equipment.
  • Notify Sales Team of potential leads for non-repairable products.
  • Track all costs incurred during the repair process, including parts, labor, and freight.
  • Prepare shipping documentation and invoicing for all completed returns.

Job Qualifications

  • Excellent organizational, administrative, and customer service skills.
  • Process oriented with attention to detail.
  • Top notch computer skills, including proficiency in MS Office and experience with ERP and CRM database programs.
  • Experience managing or working in product returns and/or inventory management is a plus, especially with a focus on electronic products and component repairs.
  • Experience working with electro-mechanical equipment; should be comfortable discussing technical issues with customers and field service technicians.
  • Ability to interact effectively with employees from all departments – sales, service, manufacturing, and accounting.

Benefits

  • Generous medical, dental, and vision coverage
  • Company-paid life and disability insurance
  • Immediate accrual of paid-time-off
  • 401(k) program with match
  • Immediate eligibility for Company bonus program