Join our Verdin™ team!

Verdin seeks individuals who possess the desire, passion, and experience to join our organization in producing, selling, or supporting the world’s finest bells and clocks. We offer unique opportunities in manufacturing, service and support, sales and marketing, finance, and other administrative functions.

Company Overview

The Verdin Company is the country’s largest and oldest supplier of cast bronze bells, decorative outdoor clocks, and electronnic chime systems. For more than 175 years, The Verdin Company has provided bells, clocks, and custom bell towers to more than 50,000 customers — adorning churches, college campuses, urban streetscapes, and other venues around the world. Today, the company is owned and managed by the sixth generation of Verdins who continue the company’s proud tradition of superior craftsmanship, innovative products, and dedicated customer service.

The Verdin Company is an Equal Opportunity Employer.

Job Description Note

No job description for a position can possibly include all duties which may be requested by the company. The objective of all positions is to effectively provide the service personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the open positions.

If you are interested in becoming part of The Verdin Company™, please email your resume and cover letter to info@verdin.com, or mail it to us at The Verdin Company, Attn: Human Resources, 444 Reading Road, Cincinnati, Ohio, 45202.

We love what we do

Job Openings

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Position: Field Service Technician

Location: Southwest Ohio and nearby Midwest

General Job Description

We have immediate openings for Field Service Technicians to install, service, and maintain our entire portfolio of custom amenity products. Our business is growing, and so is our national network of field service technicians who maintain and service our unique products. After receiving comprehensive training at our facility in Cincinnati, you will start by providing installation and trouble shooting services for customers in SW Ohio and other nearby areas in the Midwest.

High level performers will have the opportunity to take on a dedicated territory with an established customer base that consistently generates an annual income of $100,000+. Verdin has over 50,000 customers across the country. A typical service territory has several hundred customers with annual maintenance contracts that provide a reliable source of income for the field service technician. With a unique opportunity to work independently and make a great living, it is not surprising that the average tenure of a service technician for The Verdin Company is over 16 years.

Specific Job Requirements

  • Frequent travel required up to 65% travel at peak periods. Candidates should have a flexible schedule and clean driving record.
  • Work comfortably on ladders (up to 40ft extension ladder), in bell/clock towers, and in boomlifts
  • Possess basic mechanical and electronic trouble shooting skills; we will train you on the detailed workings of our products, but you should have a knack and a desire for fixing equipment issues.
  • Ability to troubleshoot mechanical equipment utilizing technical manuals, publications, and engineering support.
  • The Field Service Technician is Verdin’s “face” to the customer and must be able to communicate in an effective, courteous, and professional manner

Job Qualifications

  • A self-starter with minimal supervision requirement; able to work independently and think creatively to solve problems.
  • Basic proficiency with standard computer applications such as Microsoft Outlook, Excel, and Internet browsers.
  • Military experience is welcome.
  • Minimal Basic Mechanical knowledge
  • Experience as sound technician, electrician, or fabricator is a plus.

Physical Requirements of Position

  • Must lift up to 50 lbs.
  • Ability to climb ladders and steps in bell & clock towers.
  • Able to work in a variety of conditions in an open air environment.
  • Ability to work in conditions requiring masks

Education:

  • High school diploma or equivalent.

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Position: Return Product Manager

Location: Cincinnati, OH

General Job Description

We have an immediate opening for a Return Product Manager to process and track all product returns and repairs. Each year, Verdin authorizes the return of hundreds of pieces of equipment for repair or replacement. The Return Product Manager is responsible for overseeing the entire return process, from authorizing and tracking product returns to quoting repairs to invoicing for completed repairs. Excellent organizational skills are a must. You should be process oriented and have a keen eye for details.

Specific Job Functions

  • Issue return authorization numbers for product returns and coordinate return shipments from customers and field service technicians.
  • Receive, disassemble, and itemize returned products; update ERP database and prepare documentation for tracking and quoting repair costs.
  • Prepare and issue quotes for non-warranted product repair. Follow up with customers to explain quotes and obtain approval for repairs.
  • Coordinate and schedule product repairs with the manufacturing teams and prepare weekly report tracking repair status of returned equipment.
  • Notify Sales Team of potential leads for non-repairable products.
  • Track all costs incurred during the repair process, including parts, labor, and freight.

Job Qualifications

  • Excellent organizational, administrative, and customer service skills.
  • Process oriented with attention to detail.
  • Superior computer skills, including proficiency in MS Office and hands-on experience with ERP and CRM database programs.
  • Experience working with electro-mechanical equipment (an electrical engineering or equivalent degree or coursework would be a plus); should be comfortable discussing technical issues with customers and field service technicians.
  • Experience managing or working in product returns, preferably with a focus on electronic products and component repairs.
  • Ability to interact effectively with employees from all departments – sales, service, manufacturing, and accounting.

Benefits

  • Full medical and dental coverage
  • 401(k)
  • Immediate eligibility for company bonus program

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Position: Installation Project Manager

Location: Cincinnati, OH

General Job Description

We have a unique, immediate opening for an Installation Project Manager who will coordinate complex installations, serving as the main liaison between our customers and Verdin teams in manufacturing, sales, shipping, and field service. Each installation of bells and clocks presents a unique set of circumstances that require careful planning and scheduling. The Installation Project Manager will be responsible for supervising and coordinating all aspects of the installation, including (i) confirming installation dates with customer; (ii) scheduling field service technicians; (ii) arranging for heavy equipment at the job site such as cranes, hoists, and man-lifts; and (iv) coordinating with other on-site contractors, including electricians, masons, and roofers.

Specific Job Functions

  • Work with production team to identify and review installation requirements for complex projects.
  • Notify field service technicians of upcoming installations and provide detailed description of installation requirements.
  • Communicate with customers to schedule installations and provide updates on manufacturing progress.
  • Coordinate installation schedules with field service technicians; provide technicians with key project details, including customer contact information, product drawings, and job site conditions.
  • Work with shipping, service, and manufacturing teams to make sure that all necessary equipment is delivered to the job site in advance of the installation date.
  • Negotiate the rental of cranes, man-lifts, and other heavy lifting equipment as required.
  • Coordinate the installation of Verdin products with other on-site trades such as electricians, masons, roofers, and carpenters.
  • Develop a keen understanding of Verdin’s product lines so that you are able to identify special requirements, thereby ensuring a smooth and efficient installation.
  • Maintain a central database of all communications related to each installation project.

Job Qualifications

  •  Three (3) years+ experience working in custom fabrication or construction; direct experience in project management in the construction industry is a plus.
  • A pro-active, self-starter who will confidently take the initiative to reach out to customers, colleagues, and other partners to make sure that installations are completed in a timely and professional manner.
  • Ability to communicate effectively across all company departments – manufacturing, field service, sales, shipping, etc.
  • Experience in reading and interpreting blue prints and CAD drawings.
  • Experience using CRM and MRP database systems (Verdin uses GlobalShop & GoldMine); applicants should have the ability and willingness to learn new software systems.
  • Superior organization skills and careful attention to detail.
  • Proficiency in Microsoft Office programs, especially Excel, Word, and Outlook

Education

  • Bachelors or associates degree

Benefits

  • Competitive Salary
  • Full medical and dental coverage
  • 401(k)
  • Immediate eligibility for Company bonus program