Service & Support
Verdin Stands the Test of Time
All Backed by the Oldest and Largest Bell and Clock Manufacturer in the U.S.
Verdin has been in business for more than 170 years, and proud to have installed bells, clocks, and towers at 50,000 locations around the world. Our nationwide full-time sales, installation, and service staff, largest in the industry, is as dedicated as are the artisans, craftsmen, and engineers who create the bells and clocks. At a time when many manufacturers are taking short cuts on quality and service, or exiting the business, Verdin continues to invest in quality, reliability, long-term value of our products, and unparalleled service to our customers. As one of the oldest family-owned businesses in America, and recognized as the preeminent manufacturer and installer of bells, carillons, and clocks, we manufacture our products to last, and have the financial capital to provide customer support long after the installation.
Our full-service philosophy includes a complete maintenance program for all our bell and clock products, ensuring that a Verdin-approved service technician will inspect and repair your equipment regularly, providing genuine Verdin parts, discounts on repair parts, new equipment, and priority on all service calls.
The Verdin service team includes specialized technicians located in strategic areas of the country. Your local technician is nearby and is an expert in the diagnosis and repair of bells and bell ringing equipment, electronic carillons, tower clocks, and street clocks. Request for Service »
Repairing Your Bell Ringing Equipment and Automating the Ringing of Your Bells
Over time, bell hardware becomes worn and fragile, making the ringing of the bells unsafe. Verdin can update your bell equipment to ensure it rings properly, is structurally safe and sound in the tower, and your church bells maintain the clear, warm sounds they originally had.
Since inventing the first electric bell ringer in America in 1927, The Verdin Company has been making the art of bell ringing easier and more accessible. All Verdin bell-ringing systems are manufactured using the latest materials and digital programming. Depending on your needs, Verdin offers several bell ringing options. Read more »
Bell Safety and Maintenance Tips
When was the last time your bells were services and checked for safety? Watch video below and Read more about safety risks and required maintenance for bells »
Frequently Asked Questions
Whether it be a single bell, peal, chime, or carillon, the mechanism which causes the bells to sound is called the action. Many recent developments in bell action have made instruments easier to play and more musically sensitive and have given new life to single bells and carillons alike. Replacement clappers and transmission systems with sealed ball bearing movement designed and engineered by The Verdin Company have greatly improved the playability of many bell instruments. Electric actions and automatic bell controllers? We service and repair these, too. Verdin manufactures all bell ringing equipment and hardware for new and existing bells.
After a detailed acoustical analysis, bells which are out of pitch or out of character with the rest of the instrument can, in most cases, be
returned to our facility in Cincinnati for retuning. We also repair, refinish and recondition damaged or corroded bells to recapture their original beauty.
Many churches and universities have chosen to have their instruments brought back to life and to add additional bells. Single bells may be combined with others to form peals. Chimes of 9 to 14 bells and smaller carillons may be augmented to give greater musical service. Verdin is America’s leading installer of new cast bronze bells.
More FAQs: Bells »
Tapes and parts for vintage, tape based carillon systems are no longer available. Our new digital carillons have hundreds of bell sounds and musical selections built into its memory and will not require replacement tapes. Upgrading to a new digital carillon will also provide far greater flexibility, ease of scheduling, and long term reiliabity.
There is a possibility that we may be able to use your existing sound system depending on the age and condition. When investing in a new carillon, components should be carefully evaluated to provide the best sound and long term reliability. The drivers should also be examined for possible replacement. You wouldn’t buy a new car and use your old tires now would you?
A “typical” configuration usually consists of the digital carillon, amplifier, and speaker/drivers. A wireless remote control is often used as is a locking steel cabinet to secure the carillon. Interior speakers and outside bell shells are additional options. The customer will need to lay speaker wiring, supply electrical power, and provide safe access.
More FAQs: Electronic Carillons »
All Verdin clocks are completely weatherproof and carry the Underwriters Laboratories Listing #863 for Timepieces or Timekeeping Devices having passed temperature, dielectric voltage withstand insulation resistance, rain, and impact tests. All components and internal wiring are compliant with UL requirements, which is unique in our industry. Every time we change as much as a screw in one of our clocks this listing must be updated. This listing is unique to our industry. Visit www.ul.com for more information.
The standard delivery time for most Verdin clocks is 60 to 90 days; however, we are willing to work with you on a delivery date that will meet your needs.
Yes. We have available LED lighting on all two-faced and four-faced street clocks.
More FAQs: Post Clocks »
A rule of thumb is the clock diameter should be 1 foot for every 10 feet of elevation at a minimum.
A Series I clock has hour numerals or markers mounted to the surface of wall. These markers create the dial layout.
A Series II clock has a dial glazed into a bezel ring mounted to the surface of a wall.
A Series III clock has a dial glazed into a bezel ring mounted into an opening in a wall. Lighting may be added to illuminate the clock dial from the inside of the structure.
A Canister clock has a dial glazed into a bezel ring mounted into a weather protective canister. Lighting is generally included inside the canister to illuminate the clock dial. Canister clocks can be mounted into an open frame structure or surface mounted on a wall.
Verdin provides clock dial illumination fixtures that light the dial like a full moon. The lighting is designed to be bright enough, but not harsh enough to see the outline of the lighting bulb or cast any interior shadows from the clock mechanisms onto the dial.
More FAQs: Tower Clocks »